Support

What to include

Your account email, the device (iPhone or Android) if it is an app issue, and a short description of what happened. Screenshots help for display or login problems.

Common requests

Account or data deletion: use Settings → Delete account in the app, or follow account deletion.

Wearables: disconnect and reconnect in Settings, or say which device (Oura, WHOOP, Garmin, Apple Health, Health Connect) in your email.

Membership and trials: include any invite code you used. Paid membership is managed on https://bioscoach.ai.

Response time

We aim to reply within a few business days. BiosCoach is not an emergency or medical service. If you think you are having a medical emergency, contact local emergency services.